Refund Policy / Winhanced

Last updated: November 9, 2026

Full refunds within 30 days. One-time Early Access and Supporter purchases made through Paddle are eligible for a full refund within 30 calendar days of purchase.

Our 30-day refund policy

You can request a full refund within the first 30 calendar days after your purchase, including if you have already activated your licence or used the paid features.

Submit your request within that window. We use the date you submit your request to determine eligibility, even if it takes longer to process the refund.

How to request a refund

Use our contact form and enter Refund request as the subject. Provide the email address used for your purchase and, if available, the order or transaction reference from your receipt so we can locate it.

For purchases processed by Paddle, you can also request help through Paddle buyer support or the support link in your receipt. Tell them you are requesting a refund under Winhanced's 30-day refund policy.

How your refund is returned

Paddle processes refunds for purchases made through our website. Refunds are returned to the original payment method where possible. The time it takes for the money to appear depends on your payment provider.

What happens to your access

A refunded purchase no longer grants paid access. The licence for that purchase is revoked, and any Supporter producer credit tied to it is removed. You can continue using Winhanced's free features.

Patreon memberships

This 30-day policy covers one-time purchases through Paddle. Patreon membership payments and refund requests are handled through Patreon. For help with a Patreon payment, contact us through Patreon.

Your consumer rights

The 30-day refund window is in addition to any rights you have under applicable consumer law or Paddle's Refund Policy. It does not limit those rights, including any refund rights that apply after 30 days.